Why this guide is for you!
It is true in every bar / café / pub / hotel all over the world and not just for businesses in Ibiza – despite the fact that cultural rules and standards differ, professional service makes everybody happy and passionate people can achieve great things together.
The hospitality industry is particularly special as it is all about giving customers the ultimate experience and of course has developed it’s guidelines of best practice – but unfortunately these guidelines are not always available for everyone in the business for a VARIETY of reasons.
Low cost
The Server’s Manual changes that – it gives everyone the opportunity to learn the crucial fundamentals of how to be a successful server and is available at an INCREDIBLY low cost. This is because the author wants to make the Manual accessible for EVERYONE and hence, empower all servers, managers, entrepreneurs and the industry as a whole.
Contents
The Server’s Manual is a simple to read, animated guide that delivers guidelines on best practice and preventative measures to ensure your hospitality business always shines. Information contained in the Manual includes crucial tips on:
- How to open a bottle of wine
- Clothing & Grooming
- Opening / closing duties
- Server’s attitude
- General things to remember
- Addressing your customers
- Clearing a table quietly and efficiently
- Working as part of a team
- Dealing with customer complaints
- And much more!
For Servers
It’s a crucial source of information – your best friend in best practice and guidance, particularly if you’re just starting out in the industry. With the Server´s Manual you ensure to prevent any mistakes before they happen and revise what you’ve already learned; build up knowledge and confidence about giving the most professional service possible. Know that all the information contained in the Server’s Manual is tried and tested as it’s written by someone with extensive experience, knowledge and expertise.
For Management
Implementing a structure for best practice for a workforce can be difficult – the Server’s Manual does it for you. Giving you guidelines and great ideas on the kind of standards you need to implement and therefore eliminating the risk of costly and embarrassing blunders, it’s the foundation of a successful business – uniting staff, giving them the opportunity to grow and consistently get better qualities (or lack of qualities) that need to be improved on.
Why this guide is for you!
It is true in every bar / café / pub / hotel all over the world and not just for businesses in Ibiza – despite the fact that cultural rules and standards differ, professional service makes everybody happy and passionate people can achieve great things together.
The hospitality industry is particularly special as it is all about giving customers the ultimate experience and of course has developed it’s guidelines of best practice – but unfortunately these guidelines are not always available for everyone in the business for a VARIETY of reasons.
Low cost
The Server’s Manual changes that – it gives everyone the opportunity to learn the crucial fundamentals of how to be a successful server and is available at an INCREDIBLY low cost. This is because the author wants to make the Manual accessible for EVERYONE and hence, empower all servers, managers, entrepreneurs and the industry as a whole.
For Servers
It’s a crucial source of information – your best friend in best practice and guidance, particularly if you’re just starting out in the industry. With the Server´s Manual you ensure to prevent any mistakes before they happen and revise what you’ve already learned; build up knowledge and confidence about giving the most professional service possible. Know that all the information contained in the Server’s Manual is tried and tested as it’s written by someone with extensive experience, knowledge and expertise.
For Management
Implementing a structure for best practice for a workforce can be difficult – the Server’s Manual does it for you. Giving you guidelines and great ideas on the kind of standards you need to implement and therefore eliminating the risk of costly and embarrassing blunders, it’s the foundation of a successful business – uniting staff, giving them the opportunity to grow and consistently get better qualities (or lack of qualities) that need to be improved on.
Contents
The Server’s Manual is a simple to read, animated guide that delivers guidelines on best practice and preventative measures to ensure your hospitality business always shines. Information contained in the Manual includes crucial tips on:
- How to open a bottle of wine
- Clothing & Grooming
- Opening / closing duties
- Server’s attitude
- General things to remember
- Addressing your customers
- Clearing a table quietly and efficiently
- Working as part of a team
- Dealing with customer complaints
- And much more!
Who should use the manual?
Every server
- Who wants to enjoy their service
- That’s looking to earn more tips than ever
- With the aim of improving personally and professionally
Every team leader
- Who wants to improve leadership skills
- With the intention of training and developing their employees
- That desires to be professional and for their staff to be on the same level
Every manager
- Who would like to improve their service and enrich their service culture
- To ensure easy and effective guidelines are in place for all supervisors, team leaders and staff
Every newcomer in the hospitality industry
- Who wants to start on a professional level
- That strives for a great reputation as soon as possible for his- her business.
Get your own Server’s Manual today!
Servers: Order your essential guide TODAY and make your service outstanding for an incredibly low price.
Managers & Owners: ensure your business, and staff stands out from the crowd – your customers are counting on you so don’t let them down!
You can choose between a DIGITAL or PRINTED version in English or Spanish.
You can order up to 10 PRINTED booklets, if you want more just send us email!
DIGITAL Manual
only € 0,99
The digital manual is PDF file optimised for mobile phone and tablet. So you have your manual always at hand!
PRINTED Manual
only € 1,99
+ €1 for shipping wordwide
€2.99Add to cart
€2.99Add to cart